REFUND & RETURN POLICY

1. ELIGIBILITY FOR RETURNS

To be eligible for a return, the following conditions must be met:

• The product must be returned within 30 days of the original purchase date.
• The product must be in its original condition, unopened, and with all original packaging intact.
• You must provide proof of purchase, such as your order number or receipt.

2. NON-RETURNABLE ITEMS

The following items are not eligible for return:

• Products that have been opened or used.
• Products damaged due to misuse or negligence.
• Products purchased from unauthorized resellers.

3. HOW TO INITIATE A RETURN

To initiate a return, please follow these steps:

1. Contact our customer support team through our Contact page to request a return authorization.
2. Provide your order number, the reason for the return, and any relevant details.
3. Once your return is authorized, you will receive instructions on how to return the product.

4. RETURN SHIPPING

You are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure the product reaches us safely. We are not responsible for lost or damaged items during return shipping.

5. REFUNDS

Once we receive the returned product and verify it meets the eligibility criteria, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow 5–10 business days for the refund to be processed.

6. EXCHANGES

We do not currently offer direct exchanges. If you would like to exchange a product, please return the original product for a refund and place a new order for the desired item.

7. DAMAGED OR DEFECTIVE PRODUCTS

If you receive a damaged or defective product, please contact us immediately through our Contact page. We will arrange for a replacement or refund depending on the circumstances.

8. CONTACT INFORMATION

If you have any questions about our Refund & Return Policy, please contact us through our Contact page.